Privacy Policy

Last Updated: August 11, 2026

At EcoDael, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, create an account, or otherwise interact with our services.

1. Information We Collect

When you use our website, we may collect information such as:

Your name
Billing and shipping address
Email address
Phone number
Account login information
Order and purchase details
Payment-related information
Information you provide when contacting us
Technical information such as IP address, browser type, device information, and website activity

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

Process and deliver your orders
Confirm payments and transactions
Create and manage your customer account
Communicate with you about your orders
Respond to your questions and customer service requests
Provide shipping and delivery services
Improve our website, products, and customer experience
Send promotional or marketing communications where permitted
Detect and prevent fraud, abuse, or unauthorized activity
Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment providers. EcoDael does not necessarily store your complete payment card or banking credentials on our website.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

Remember items in your shopping cart
Keep you signed in
Understand how visitors use our website
Improve website performance
Provide relevant website functionality

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

5. Sharing Your Information

EcoDael does not sell or rent your personal information.

We may share necessary information with trusted third-party service providers when required to provide our services, including:

Payment service providers
Courier and delivery companies
Website hosting and technical service providers
Email or communication service providers
Analytics and security services

These parties may only use information as necessary to provide their services or as required by law.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

Complete transactions
Provide customer services
Maintain business and accounting records
Resolve disputes
Meet legal and regulatory obligations

When information is no longer required, we may securely delete or anonymize it.

8. Your Rights

Depending on applicable laws, you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Ask questions about how your information is used

To exercise any applicable privacy rights, please contact us using the details provided below.

9. Marketing Communications

If you choose to subscribe to our newsletter or promotional communications, we may send you information about new products, collections, offers, or other EcoDael updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in the email or by contacting us.

10. Third-Party Websites

Our website may contain links to third-party websites, services, or social media platforms.

EcoDael is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

11. Children’s Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

12. Changes to This Privacy Policy

EcoDael may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.

info@ecodael.com